LEGAL REFERENCE

Your Privacy Matters to Us

We built raja999 around your account security and data protection. Every deposit through DANA, OVO, GoPay or QRIS, every table you join, and every spin you take is...

Data ProtectionEncrypted PaymentsAccount SecurityTransparent PolicyIndonesia-Focused
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raja999 Your Privacy Matters to Us

What We Collect and Why

When you open your account with us, we collect your name, email, phone number and payment details to process deposits via DANA, OVO, GoPay and QRIS. We also track your gaming activity, session history and account balance to keep your account secure, prevent fraud and comply with local regulations in supported regions. Your data is encrypted in transit and at rest. We

never sell your personal information to third parties. We use cookies and analytics to understand how you navigate our lobby so we can improve your experience. You can review, update or request deletion of your data at any time through your account settings.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Questions About Your Data

Email Support Reach our privacy team at [email protected] with any data requests, deletion inquiries or concerns about how we handle your personal information.
Account Settings Log into your account and visit Settings > Privacy to review what data we hold, download your information or adjust your communication preferences anytime.
Live Chat Our support team is available 24/7 via live chat to answer privacy questions, walk you through data requests or clarify our policy in real time.
WHY VISITORS TRUST US

How We Protect Your Trust

SSL Encryption

All communication between your device and our servers uses 256-bit SSL encryption, so your login credentials and payment details stay...

PCI Compliance

We comply with Payment Card Industry standards for handling DANA, OVO, GoPay and QRIS transactions, ensuring your payment data meets...

Regular Audits

We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account or gaming...

Data Minimisation

We only collect information we need to run your account, process deposits and keep you safe. We don't ask for...

Fraud Detection

Our system monitors every login, deposit and withdrawal for suspicious activity. If we spot unusual patterns, we'll contact you immediately...

Staff Training

Our team undergoes annual privacy and data-handling training so everyone who touches your information understands their responsibility to keep it...

Consistent Across All Our Pages

Same Privacy StandardWhether you're reading our home page, sportsbook guide or live casino lobby, the privacy protections and data handling practices remain identical across every section of raja999.
Unified Data PolicyYour account data, payment history and gaming preferences are managed under one consistent privacy framework, no matter which game type or payment method you choose.
Single Contact PointAll privacy requests—whether from the slots section, live tables or sportsbook—route to the same support team, so you get consistent answers and faster resolution.
Transparent UpdatesWhen we update this policy, we notify you via email and in-account messaging. You'll always know what changed and why, with no surprise modifications to how we handle your data.
Cross-Platform SyncYour privacy settings sync across mobile and desktop, so your data preferences, communication choices and security settings stay aligned wherever you access your account.
Jurisdiction ClarityWe clearly state which regions and payment methods (DANA, OVO, GoPay, QRIS) are supported under local law, so you know exactly where your data is processed and protected.
Audit TrailEvery time we access, modify or delete your data, we log it. You can request a full audit trail of who touched your information and when through your account dashboard.
QUICK SIGNAL

What Defines Our Privacy Approach

01
Account-First Design We built our privacy controls into your account dashboard, not buried in a settings menu. Review permissions, download data and adjust preferences in three taps from your home screen.
02
Payment Security Layer Every DANA, OVO, GoPay and QRIS transaction is tokenised so we never store your full payment details. Only encrypted tokens are kept in our system, reducing fraud risk significantly.
03
Session Privacy Your gaming history, table preferences and betting patterns are tied to your account only. We don't share session data with game providers or third-party analytics platforms without your consent.
04
Retention Clarity We keep your account data for as long as you're active, plus 12 months after closure for compliance. After that, we delete it permanently unless local law requires longer retention.
05
Regional Compliance Our policy adapts to Indonesian data protection standards and supported regions. We comply with local regulations for QRIS, DANA, OVO and GoPay processing in every jurisdiction we operate.
06
Opt-Out Options You can disable marketing emails, turn off analytics cookies and restrict data sharing with partners—all without losing access to your account or ability to play and deposit.

Privacy Questions We Hear Often

We delete payment tokens and transaction history 12 months after account closure, unless local law in supported regions requires longer retention. Your name and email may be kept for compliance records but are not used for marketing or analytics.

Yes. Log into your account, go to Settings > Privacy > Download My Data and we'll email you a complete export of your profile, gaming history, deposits and account activity within 48 hours.

We share only the minimum data needed for them to run your game session—your account ID, session token and bet amounts. We never share your name, email, payment details or full gaming history without your explicit consent.

Yes. All payment details are encrypted with 256-bit SSL before transmission and stored as tokenised references in our database. We never store your full card or wallet credentials on our servers.

We'll close your account immediately and delete all personal data within 30 days, except records required by law or for fraud prevention. You'll receive a confirmation email once deletion is complete.

We monitor every login, deposit and withdrawal for unusual patterns using machine learning. If we spot suspicious activity—like a login from a new country or an unusually large bet—we'll contact you to verify it's really you before processing.

Yes. Visit Settings > Privacy > Cookie Preferences and disable analytics, marketing and tracking cookies. You'll still access the full lobby and all games; we just won't track your browsing behaviour for improvement insights.